Game Policies

PLAY AT OWN RISK: PLANET LAZER ™ is a ‘PLAY AT OWN RISK’ facility. ALL players are required to follow the instructions and rules of the facility. As such PLANET LAZER ™ reserves the right to remove any player from any game as warranted by the staff, at their discretion, without refund. (Code of Honour)

LATE ARRIVAL

All players must be on site no later than 20 minutes prior to game time. In the event the customer or party is late, the staff will endeavour to assist the customer/party by placing them in a subsequent game ONLY if such space is available.

EXCLUSIVE GAMES

Exclusive games (your players only) are available Monday to Thursday for $380 for 2 games, or Friday-Sunday for $486 for 2 games – you may have up to 36 players in each game. Full payment is due at the time of booking, and is non-refundable and non-transferable.
Otherwise, there may be other players in your reserved games, however we will do our best to keep players roughly the same age (kids with kids, adults with other adults).

PARTY ROOMS

Our private party rooms are located on the second floor of our facility (accessible by stairs) and can be booked in our Supreme/Extreme/Ultimate Party Packages. The room is to be used the hour after your 2 games are played, however it should be available no later than 10 minutes after your first booked game starts, as we need time to clean/set up from a previous party. Bins are provided to store your party supplies, jackets, presents, etc until the room becomes available. We are not responsible for any lost or stolen items.

AGE RESTRICTIONS

PLANET LAZER ™ does not have an age or height restriction for the lazer tag. We do recommend players be 5 years and up, because our vests are roughly 5 pounds, and the arena is dimly lit. We have had kids as young as 2 years old participate.
NEW: We now have 2 “vestless” laser tag phasers. Same experience, less weight! If you are interested in booking one or both of them, please call 250-717-8260 in advance to let us know. The cost per game is the same for the regular and vestless phasers.

CANCELLATION POLICY

Deposits are non-refundable. If you provide at least 7 days notice you may apply your deposit to any available date or time within the next two months. Any party cancelled with less than 7 days notice will forfeit their deposit.

CLEAN-UP SURCHARGE

Piñatas, confetti, or silly string is NOT permitted in or outside our facility and any such use of these items will be charged to the party in a clean-up surcharge of $50.00.

RESERVATIONS

Reservations are recommended and welcome at any time, please book online or by calling 250-717-8260!